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Terms and Conditions

This website and shop are owned by Image Evolution vof established in Boskoop. We specialize in healthy cosmetics, skincare and make-up.

1. Product information and prices

All prices are in euros and include 21% VAT. Product information and prices shown are reserved, but we use the then-current product specifications.

Action Prices are valid only in the internet shop.

2. Confirmation

You will receive your order by return email confirming your order. It clearly shows what you ordered. Failure to receive a confirmation email please contact Image Evolution through the contact.

3. Delivery times and inventory

Orders will be send on monday or thursday, if payment is received.
We ship your order with  DPD.
If a product is not in stock, we will contact you to arrange another delivery date.

4. Shipping and handling costs

Left in the Netherlands:
For orders we charge € 6.95 for shipping and tegoedkoming.

Shipping outside Netherlands:
You pay the rates of DPD of the current year. This means that sales outside UK standard € 4.50 charge. That you will be charged separately.

5. Warranty

All purchases have an expiration date that extends at least 6 months after delivery.
All purchases are packaged with extreme care and shipped the same day upon receipt of payment.

6. Returns and Exchanges

If you buy something via internet, you have a statutory cooling-off period of 7 days. At that time you purchased the return stating reason. The shipping, however, are always charged.
The period of seven days begins on the day you receive the delivery. For items whose packaging is broken or the product it is, this is not right to return. Articles sent by us incorrectly, incomplete shipments and other disorders of your order, you within 3 working days of receipt by email to report. State clearly what is wrong, we will contact you within two working days and will indicate clearly how we will solve. If the cause lies with us, we will take care of our shipping.
We will, subject to statutory obligations, returned items not used, at the discretion of Image Evolution. Keep the original packaging of the items, remove any labels and get a good package at a possible return. Damaged items can be received within 7 days of receipt in original return. The shipping in that case obviously at our expense.
If you are eligible for reimbursement, which takes place within 14 days.

7. Payment

When paying via PayPal and forward, you need no additional charge.
Orders are up to 6 days after the order date kept below the order will be canceled. Any orders over 100 Euro will be an employee of Image Evolution by telephone confirmed.

If you choose to advance, you can transfer your payment to:
NL35RABO01125.77.431 bank account in the name of Image Evolution (in Boskoop), quoting the order number. This information will appear on your order confirmation.

8. Deliveries outside the Netherlands (foreign buyers)

Deliveries outside the Netherlands only after receipt of your payment (not COD) available. These orders are handled only after extra e-mail confirmation by the customer to us. Upon receipt of the order amount we send your order immediately. As a rule, within 5 to 10 days the product is offered to you. Moreover, always extra € 4.10 towards the international shipping costs.

9. Risk and Liability

Giving advice and requesting trial packs is 100% at his own request and responsibility. We take absolutely no responsibility for it and can therefore not be held if and when the opinions are not the desired result. At all times we recommend prolonged symptoms and physical shortcomings experienced consulting your doctor.

10. Privacy

The information you provide will be included in our customer base. This file also included the data necessary for the settlement of orders, including ordering, delivery and payment information. The client base is used for the execution and settlement of orders and for marketing purposes. In doing so we are completely with the legal requirements applicable to such personal data. If you do not want to complain Image Evolution vof please notify us by email using the contact form.